RETURN POLICY
Last updated: June 2026
​At In Stitches by Sam every piece is made with care and intention. If something isn't right we want to make it right.
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Eligibility
Returns are accepted within 14 days of delivery. To be eligible for a return items must be in their original condition. Unworn, unaltered, and with all tags attached. Items that show signs of wear, damage, or alteration will not be accepted.
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How to initiate a return
Email us at institchsbysam@gmail.com within 14 days of receiving your order. Include your order number and reason for return. We'll respond within 48 hours with next steps.
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Refunds
Once your return is received and inspected you will receive a full refund to your original payment method within 5–7 business days.
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Non-returnable items
Sale items and custom orders are final sale and are not eligible for return or exchange.
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Shipping costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.